Reference

Privacy Policy Written In Plain Words

This page tells you exactly what we collect when you open a hi77bet account, what stays private, and how you can ask us to change or remove it. Read it once before your first bKash deposit and you will know where everything sits.

What we collectHow we store itYour request rightsWallet details kept privateAccess depends on local law
hi77bet Privacy Policy Written In Plain Words
REACH THE TEAM

Where To Send A Privacy Question

Privacy questions are handled by the same team that runs your account help desk, so you are not passed to a stranger. Ask through live chat inside your logged-in account and quote the wallet reference if the question is about a bKash, Nagad or Rocket transaction. Email works too when you want a written trail.

Team online

Live Chat In Account

Open chat from your logged-in dashboard and our Bangladesh support team picks it up. Have your account mobile number ready so we can pull the right record.

Email Request

Write to our support address from the email tied to your account if you want a written record of a data request, correction or deletion question.

Wallet Reference Check

Asking about a bKash, Nagad or Rocket deposit? Share the transaction ID from your wallet app so we can match the record without exposing more than needed.

HOW WE HANDLE IT

Day To Day Handling Of Your Account Data

Most of what keeps your file safe happens quietly. We limit who inside the team can open a full account record, and every look is logged against a staff ID. Here is how the main pieces work.

Data We Hold

Name, mobile number, birth date, wallet numbers and gameplay history form the core record. We keep only what an account question, a payment match or a legal duty actually requires.

Cookies And Sessions

Cookies keep your login alive and remember your language pick. Clear them and you sign in again; your balance, history and saved wallet details stay untouched on our side.

Account Security

Your password, a one-time code sent to your mobile and the device you usually use all guard the door. Change your password from account settings the moment a handset goes missing.

Retention And Changes

Records stay while your account is open and for the period local rules require afterwards. Ask for a correction or removal through live chat and we confirm in writing what changed.

Questions You Send Us About Data

These are the ones that come up most in chat, answered the way we would answer them there. If yours is not here, message us and we will walk through your own account record.

Your name, mobile number and date of birth, plus the wallet number you plan to use for bKash, Nagad or Rocket. Nothing beyond what identity and payment matching need.

No. We never ask for a wallet PIN or one-time code and we never store one. Keep those in your own app, because no genuine support agent will request them from you.

Yes. Open live chat from your account and ask for a copy of your record. We confirm your identity first with a code to your registered mobile, then share what we hold.

Send the request through live chat or email from your registered address. We fix errors straight away; deletion happens once any outstanding payment or legal duty is cleared.

Only the transaction reference needed to confirm a bKash, Nagad or Rocket transfer. We do not sell your details, and we do not pass them to advertisers at any point.

Your record stays closed but kept for the period local rules require, then it is removed. You can ask us in chat to confirm the current status of your file.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.